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X Ray Department

Story from nhs.uk

"X Ray Department"

About: Darlington Memorial Hospital / Respiratory medicine

I was booked for a chest X Ray via my GP and told to turn up when convenient to myself, so no whinging about having to wait to be seen here. Parked car in disabled bay, no problems, not happy with £2.50 parking fee. parked at 10:30am, walked to X Ray dept, booked in, waited minutes before being called forward, had 2 X Rays taken, thanked the staff for being very professional and caring, stopped to thank the receptionist also, slow walk back to my car and was driving out the hospital grounds at 11:10am.

Can't see what the problems everyone is griping about, Darlington has given today a 5***** service. THANK YOU

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 21/02/2017 at 13:24
Published on nhs.uk on 22/02/2017 at 02:35

Thank you for providing feedback on your recent visit to Darlington Memorial Hospital and in particular the x-ray department.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Service Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

I will also pass your comment to the Car Parking Manager in regard to the charging for disabled parking.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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