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"Parapet Diagnostic Service Windsor"

About: Frimley Health NHS Foundation Trust

I attended the Parapet today with my husband following an urgent referral from my GP. We were both anxious about attending but the staff and the process they used made it as good as it could be given the work they do. We arrived early and found parking without a problem so were in the clinic about thirty minutes before my appointment. We weren't kept waiting and two hours later left having had two scans and time with the consultant and having been provided with the results of the scans which thankfully were negative. The Doctor made plenty of time to talk with us and the whole visit was very well managed. We thought how fortunate we were to have this service available to us and very much appreciated it. Thanks and keep up the good work.

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Response from Frimley Health NHS Foundation Trust 8 years ago
Frimley Health NHS Foundation Trust
Submitted on 17/02/2017 at 10:01
Published on nhs.uk on 18/02/2017 at 02:44


Thank you for taking the time to leave your feedback on your visit to the Parapet Unit.

We are so lucky to have great staff who do their best every day for patients and it's feedback like yours that makes it all worthwhile.

I'd love to be able to share this directly with the doctor and team who saw you so if you would like me to do this please can you email me directly on Claire.marshall@fhft.nhs.uk and I can send it to them.

Thanks for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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