"op cancel two times"

About: Queen Alexandra Hospital / Trauma and orthopaedics Queen Alexandra Hospital Trauma and orthopaedics PO6 3LY

Posted via nhs.uk 8 years ago

I am waiting for right knee replacement I been waitng since last sept 2016
I was suppose have tithis op 4th jan got cancel no beds wait to 8th feb 2017 turning up 7am to have iop waitng b4 hours 11.20 am got no beds again this hospital is a joke now got wait to 15th march third time lucky i hopereview will be.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Debra Johns

Patient Experience Officer,

Portsmouth Hospitals University NHS Trust

Submitted on 17/02/2017 at 09:36

Published on Care Opinion at 09:54

I am sorry to hear that you have had your knee operation cancelled twice. I would like to assure you that staff only cancel procedures when there is absolutely no alternative but to do so.
However, we appreciate the upset and inconvenience this can cause and if you would like to discuss this further with a member of staff then please contact our Patient Advice and Liaison Service (PALS) at PHT.Pals@porthosp.nhs.uk or via the free phone on 0800 9176039 and give them details, they will be happy to try and help.
Kind regards.
Debbie

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Debra Johns

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

op cancel two times

"op cancel two times"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k