Care Opinion

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Shawpark Resource Centre

Posted By nmd

"Shawpark Resource Centre"

About: Shawpark Resource Centre

(as the patient),

Thanks to Stephen for actually listening, giving wise advise and finding a proactive solution. Also to the Consultant Psychiatrist he arranged for me to be seen by.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 8 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 27/02/2017 at 11:04
Published on Care Opinion at 14:18

Dear nmd

Thank you for taking the time to post on Patient Opinion. I am pleased to read about your experience of care in Shawpark Resource Centre. I will ensure that your kind words are shared with Stephen and the Consultant Psychiatrist.

Best wishes
Lisa

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Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 13/03/2017 at 10:18
Published on Care Opinion at 10:31

Dear nmd,

Thank you for your feedback it is much appreciated, I am pleased that our service has been of help to you and I will share your feedback with the clinical staff.

Stephen Campbell,

Service Manager

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