What I liked
Why oh why as the ticket system for blood tests,which still operates perfectly well at the QMC been replaced by a phone system,the operators are always busy and when and if they do ring back want to know every last detail of why you want a blood test,it`s all on the blood bag for you when we come for the test.last time the nurse said to the other my first 3 appointment`s have not arrived like your`s,with the ticket system this cannot happen as you`re there for goodness sake.
What could be improved
sack the person that changed the perfectly good system,and re-introduce the old system,and get someone that can take blood without hurting or bruising you which never happens at the QMC or city.
"Why oh why as the ticket system ..."
About: Ilkeston Community Hospital Ilkeston Community Hospital Ilkeston DE7 8LN
Posted via nhs.uk