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"Midgley Ward excellent care for my Mum."

About: Torbay Hospital / Respiratory medicine

My Mum was put on Midgley Ward suffering from Pneumonia. From the minute she arrived they treated her with great care and dignity. The staff despite a bought of flu on the ward worked tirelessly to make my mum comfortable.

They kept my Dad up to date and encouraged my mum despite her arthritis and pneumonia.

Unfortunately I became obvious she was not getting better so began palliative care. Despite this they treated her with great dignity.

We were called enroute to the hospital of her passing away peacefully.

The sister treated my Dad with amazing support and compassion at this difficult time and it was clear this was a great vocation for them as they could not do enough to try and comfort him in his grief. My Dad and I would like to thank all the staff we came into contact with from A & E, Midgley ward and the bereavement office for the high standard of care given and the personal support after my Mum passed away.

Thank you .

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Responses

Response from Torbay Hospital 8 years ago
Torbay Hospital
Submitted on 13/02/2017 at 11:17
Published on nhs.uk on 14/02/2017 at 01:38


Dear Enquirer

Thank you for your kind comments and please accept our condolences.

We are really pleased that the care and treatment your family received reached the high standards we constantly strive to achieve.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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