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"Iffley ward Delivery suite & Marsh ward..."

About: Royal Berkshire Hospital / Maternity care

Following the birth of my son, I am left traumatised having nightmares and the only thing which has been offered to me is therapy! I was induced because the doctor told me its normal procedure for 'first time labours, then on the day of my induction i was told by a nurse im being induced because the baby is at risk? Til today i dont know what the real reason for my induction was and wished I had just disagreed with the decision altogether. I was just another patient to fill an empty bed on a less busy day. I had 2 pessarys placed within 48hours labour at 2am contractions every 30mins i informed the midwife on iffley ward they had no compassion and said 'No you are not uv only got a tummy ache" Ignored I went back into bed &suffered in silence till my contractions got to 15mins apart and the pain unbearable. I rang the buzzer when it got to much the midwife came looking completely unbothered, at this point I was 7cm dilated in agonising pain& they offered me just a paracetamol?! I begged for an epidural! I got nothing! I was told im not in labour so I cant be moved to the delivery suite either. I was the only young girl on iffley without a partner & believe I was treated that way due to being alone & having no support. I cried in pain & was told not to make noise as other patients were in the same room. I held the midwifes hand & asked them to 'help me' that I am in labour & to do 'something' they stared at me completely blank almost chilling..its like they had no care in the world I felt so scared & ignored. I begged for my mum to come be with me & was told my mum cant come till visiting time at 8oclok. At this point it was 6am and my contractions where 5mins apart. I begged to have someone with me the midwife that night didnt allow my mum to be with me in labour. Before you know it my waters broke 7am and all the nurses came rushing in as i was screaming "I need to push". It was really embarrasing being in a room with other women going through all that & then being rallied through the wards & lifts while the babys head is coming out. I had severe spd in my pregnancy & had difficult time walking moving turning etc I was forced to get onto the delivery bed without any asistance&vaguely remember a midwife telling the student nurse not to help me & "not to ever risk their own health in this job" it was painful but I did it on my own transfering bed with chronic spd & a babys head pushing out of my vagina was torturess. The student nurse was so compasionate they held my hand the whole way through in delivery suite & they were amazing support. Staff in the delivery suit were great mainly student nurse & healthcare assistant & the doc was amazing. Marsh ward staff were so gr8 n the aftercare was amazing. Mainly the student nurses on the wards were so helpful and full off information & the health assistants were so nice. Other then that i will never forget my first labour experience never will I go reading or recomend. So upset my experience was traumatising.

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Responses

Response from Royal Berkshire Hospital 8 years ago
Royal Berkshire Hospital
Submitted on 10/02/2017 at 16:29
Published on nhs.uk on 11/02/2017 at 01:37


Thank you for your feedback - we are very sorry to hear that you found your labour and hospital experience so upsetting. As we do not have your NHS number we are unable to look at your notes; however we really feel that you need to discuss your birth experience with a midwife. We can arrange an appointment for you to see our consultant midwife who can go through your notes with you and discuss your concerns.

We always aim to provide excellent care and be compassionate towards the women we are looking after. Each woman is encouraged to have a birth partner with her in labour and we would not intentionally allow a woman to labour in a bay with other women.

We are pleased to hear the care you received on Marsh Ward was good and that you found the staff on both Marsh and the Delivery Suite kind and caring. The matron for hospital maternity services will be discussing your feedback with the managers of all the wards, but if you would like an appointment with our consultant midwife please contact: Linda Rough, Matron Hospital Maternity Services on 0118 322 7311.

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