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"Good Experience in Rheumatology Department"

About: West Suffolk Hospital / Rheumatology

My husband needed a follow up appointment in Rheumatology and, yet again, we were so impressed with everything. Appointment 'on time'. Friendly, helpful Receptionist. Comfortable and light waiting area. Consultant welcoming, kind, thorough, patient, encouraging, informative, extraordinarily aware of all that has happened to my husband, in other departments, since his last visit. Very conscious that the Consultants have very, very many patients of every background and need, and to each and everyone , whatever their age, 'they give their all'. My husband came away so encouraged and so confident that he has had the very best help possible. We pass on our congratulations and appreciation, also to another Consultant and to everyone in this superb Department. Over the past months, we have been involved with the Stroke Unit and Gastroenterology Department and again, have had the most wonderful care. The nursing staff are exemplary....and everyone at the hospital we have encountered has been more than kind and helpful. We feel so fortunate to have West Suffolk Hospital as 'our hospital' and find ourselves always recommending it to friends and family.

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Responses

Response from West Suffolk Hospital 8 years ago
West Suffolk Hospital
Submitted on 07/02/2017 at 09:49
Published on nhs.uk on 08/02/2017 at 01:36


What a lovely and very helpful review, thank you. I will share your kind words with the Rheumatology Department, who I'm sure will be very pleased to hear of your positive experience.

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