"All Staff on A4 MDCU / EMU"

About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ

Posted via nhs.uk 8 years ago

I arrived for my appointment greeted by staff then shown to room. Overflow of patients on ward so extremely busy. Asked if I minded going for bloods first, said no trouble after long wait for bloods went back to ward. Staff apologied for sending me, but as had infection for long time needed blood tests updated. I had my IV treatment, cups of tea throughout my stay, plus sandwich. Treated with respect and staff explained what was happening at every stage, bless the dedicated hard working staff on A4. A big thank you to all.

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Russells Hall Hospital

Submitted on 09/02/2017 at 15:43

Published on nhs.uk on 10/02/2017 at 01:37

Thank you, Kath, for posting feedback about your experience of A4. It is great to hear that you were pleased with the care you received and that our staff kept you well informed and involved in your treatment throughout your visit. We have passed your kind comments onto the team.

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All Staff on A4 MDCU / EMU

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