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chimneys restaurant

Story from nhs.uk

"chimneys restaurant"

About: Bishop Auckland Hospital

I brought my uncle to the hospital today and while I was waiting decided to use chimneys cafe been before and it was great What has happened rude staff terrible dry over cooked food that must of been there hours nothing fresh.this needs assessing

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Responses

Response from Bishop Auckland Hospital 8 years ago
Bishop Auckland Hospital

Submitted on 25/01/2017 at 12:51
Published on nhs.uk on 26/01/2017 at 01:36

Thank you for providing feedback on your recent vist to Chimneys restaurant at Bishop Auckland Hospital with your uncle.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Service Manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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