"Patronising obstetric consultant and errors at..."

I referred to Hillingdon in good faith being new to the area and not wanting to have to commute back into central London for my appointments. I then found out, to my dismay, that all appointments with a doctor take place at the Mount Vernon site which takes just as long to travel to as travelling into central London. The obstetric consultant I met with was exceptionally patronising, rude and insulting. They were entirely unable to provide any kind of answer to straightforward questions about my pregnancy complication; indeed, they gave the distinct impression that they felt I shouldn't be asking any questions of any kind and spoke to me as if I was of below average intelligence. I attended a scan appointment which was carried out by an 'agency' sonographer and a student, neither of whom had the slightest clue what they were doing and spent ten minutes trying to persuade me that a placenta lying directly adjacent to the cervix is not actually considered 'low lying', as well as spreading the gel all over my clothes and not even giving me a helping hand to sit up from the table when I was heavily pregnant.

Furthermore, in spite of my late referral to the hospital, they recorded my third trimester weight as my 'booking weight' which has put me in the 'at risk' BMI category instead of having the intelligence to understand that it is the mother's booking weight at the start of the pregnancy (perfectly healthy in my case) which determines the risk factor, not the mother's weight in the final weeks of pregnancy! This has been brought up by both the midwife and the consultant; the latter who even told me that I had been referred to them because of my BMI when the appointment with them was booked in at the point of referral, before the Hillingdon booking appointment had even taken place, and had nothing to do with weight but with the pregnancy complication I had specified on my referral form!

Needless to say, I am considering referring back to my original hospital as I am more than a little concerned about the standard of care