"Audiology and Ear, Nose and Throat department"

Just went to Audiology and Ear, Nose and Throat department and my doctor was running an hour late. So have to pay for another extra hour. Seems like doctor was not interested in me at all: no recommendation or solution. So I told what I think I need and the doctor was like OK I will organize it for you. What I needed was the doctor's professional opinion, especially after so many previous failures from them. So disappointed, feel like I wasted my and everybody's time, have not achieve anything really. Found the doctor not interested, not helpful and without professional opinion to pass to the patient.