"Recurrent miscarriage clinic"

We were referred last year to recurrent miscarriage clinic in August. We did not receive blood forms as stated to us within the 4-8 week's time frame. Despite numerous calls we still did not receive them. I'm baffled to how such a vital service doesn't have adequate staffing and phones are not manned as they should be. I was told on all occasions there are staffing shortages. women are going through a tough time as it is and should be given accurate information and not told different messages each time they or their partner call. We were given various time frames by staff. Communication needs to reliable and its not. Given an arbitrary figure just to get you off the phone. After bloodtests the time frame stated on memo is upto 8 weeks max. Since that time has passed we have called and told it's in the process you will receive an appointment to being told wait at least 4 months! This is unfair. The process has in total been 6 months so far and now to be told wait another two months? What will we be told next?

Why is there a lack of compassion. There is failure to communicate verbally and via memo.This needs to be updated. Consequently easier for staff. Changes are needed. Couples lives are already stressful and on hold. They do not require this addition. Who is aaccountable and is this acceptable ?