Text size

Theme

Language

"Excellent and speedy care provision"

A cat bite to my hand was beginning to cause me problems and I knew I needed antibiotics. I was trying hard not to impose on the currently beleaguered NHS, but my GP practice was unable to help. Redness was creeping up my arm so time to seek help. I left home at 6.00pm and was back again by 6.45pm! I had been called in to see the Nurse Practitioner within minutes for booking in. Their examination of the injury and their questioning were professional, kind and understanding and they provided me with the antibiotics I needed - and a special plaster to help draw out the infection. I'm on the road to recovery now - my only question is, why don't more people access this excellent service instead of waiting hours in A&E? If in doubt, try it out!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Victoria Hospital Folkestone 8 years ago
Royal Victoria Hospital Folkestone
Submitted on 13/01/2017 at 16:19
Published on nhs.uk on 14/01/2017 at 01:30


Hello

We are very pleased that you received the care and treatment you needed at Folkestone Minor Injury Unit and thank you for recommending this service to others.

It is good that you were seen promptly by professional and understanding staff and given the medication and advice you needed.

We will make the team there aware of your kind comments.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k