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"Miscarriage procedure"

About: East Surrey Hospital / Maternity

(as the patient),

I was admitted to East Surrey A&E with heavy bleeding. I was then told I was pregnant and going through a miscarriage, and moved to the Brockham Early Pregnancy Unit. The following evening I suffered extreme bleeding, however what happened next has traumatised me for life - more than the miscarriage itself. A doctor came into the ward (which was full with 5 other patients) and told me they were going to take out the 'products', they then proceeded to pull these out of me with absolutely no pain relief or respect to move me into a private area, whilst I shrieked and wanted to die.

After this horrific ordeal, I was then told they would need to take me into theatre to do the procedure again. Once they had left I had to ask the nurse to move me away from the huge pool of blood and remains I was left sitting in on the bed, which she and a colleague placed into a green 'products' bag. The surgery went to plan and the aftercare complete with blood transfusions were fine, however no-one would ever discuss what happened with me.

This has left me absolutely traumatised, angry and upset and I would request immediate action and answers please, to try and help me process what happened that night and try and possibly move on with my life.

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Responses

Response from Bill Kilvington, Assistant Director for Women and Children's, Surrey and Sussex Healthcare NHS Trust 7 years ago
Bill Kilvington
Assistant Director for Women and Children's,
Surrey and Sussex Healthcare NHS Trust
Submitted on 12/01/2017 at 10:55
Published on Care Opinion at 11:03


Dear Pregnant 36 weeks,

I am very sorry for the distressing experience that you have had. I have spoken to the clinical staff on the ward and from the description you have given I think we know you and have identified that what you have described was an acute emergency situation due to the level of bleeding. This of course does not make it any less distressing for you.

I understand that you have been speaking with the sister on the EPU and that we have arranged for you to see our lead consultant so that you can have any questions answered. I am though sorry that you did not feel well cared for at the time.

If you think that I have identified the wrong person, please do get in-touch with me so that I can ensure that we properly address any outstanding concerns that you may have.

Bill Kilvington

Associate Director

Women and Child health

bill.kilvington@sash.nhs.uk

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