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"Great respect for the staff at the sexual health clinic"

About: Bromley Healthcare / Contraception and reproductive health service

(as the patient),

Dr Timaeus was amazing, she contacted me to see if I could make an earlier appointment as having reviewed my file she realised two things:

1. I was in great pain

2. Even though my coil could not be located by the nurse I had seen prior. Due to my medical history and information given, the likelihood was it was still there and she was confident that she could find and remove it without a scan.

I am so glad that I took the chance and went for the earlier appointment as she was extremely knowledgeable as well as reassuring and put me immediately at ease. Which is incredible in itself as I had such an awful experience with the insertion (completely different hospital and borough).

Dr Timaeus was so attentive and gentle with the removal that I felt hardly any pain. Her assistant, Amy, was there to prepare the instruments and to keep my mind off the procedure, which she did perfectly.

All in all, I am in awe and have great respect for both Dr Timaeus and Amy and cannot recommend them highly enough. I really wish that more NHS personnel were like them. I would visit them in a heartbeat if I had any more queries or issues.

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Responses

Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare 7 years ago
Amanda Mayo
Head of Integrated Care - Bromley ICN, Operations Directorate,
Bromley Healthcare

My role is provide professional support to all nurses within Bromley Healthcare and to ensure services we provide are of the highest quality

Submitted on 06/01/2017 at 11:11
Published on Care Opinion at 12:52


picture of Amanda Mayo

Thank you for your lovely posting. I will make sure that Dr Timaeus and Amy see your posting.

The team work incredibly hard so it is always nice to get positive feedback

have a great weekend

Kind regards

Amanda

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