Over the last several months I have had the misfortune of having to attend Bolton A&E with a close family friend and subsequently, my daughter in a separate incident.
On both occasions I felt several of the A&E staff were abrupt, dismissive and downright rude.
Recently when attending with my daughter following a duty doctors advice I was patronised by the two female paramedics attending. There was a definite atmosphere which i felt i did nothing to deserve. The triage nurse was equally as rude. It is not so much about what was said but the way in which it was said.
A far cry from the marvellous staff at Wythenshawe hospital where all the staff from the cleaners to the consultants were polite and informative throughout.
I now fear it will be worked out who I am now and I dread any further contact with Bolton A&E.
"Paramedics & Bolton A&E disappointment"
About: Royal Bolton Hospital / Accident and emergency Royal Bolton Hospital Accident and emergency Bolton BL4 0JR
Posted by 2Upset (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from NHS Bolton