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"Ward C15"

About: New Cross Hospital / Diabetic medicine

Seriously cannot believe the staff shortage on this ward realising it's been the festive holiday season but it's been a massive eye opener for the care of the elderly ! No wonder falls happen big let down for the NHS ! Only several nurses and hcas who work hard on this ward the others might as well not be working on here spend most of the time sitting chatting on the desk rather than with the patients !

One night there was one Hca to look after the whole ward not reassuring that your relative is going to get the patient care needed and expected of the NHS !

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Response from The Royal Wolverhampton NHS Trust 8 years ago
Submitted on 06/01/2017 at 10:21
Published on Care Opinion at 10:25


Thank you for taking the time to post your comments relating to your recent patient experience. To enable me to look further into your comments, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362, who can assist you further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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