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"Uology"

About: Royal Hallamshire Hospital / Urology

Came to have a cystoscopy done on the 20th Dec.all the staff were really friendly and helpful but when the dr who did the procedure came in the room they introduced themself but said don't know why you have come .so I had to tell them. .it does not look good when they tell you that.

i was waiting longer to have the procedure done and it was over in seconds so don't know if they can tell if anything wrong so quickly.

just waiting to go back to see consultant.

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Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 8 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 28/12/2016 at 10:27
Published on Care Opinion at 10:53


Dear Sam

Thank you for leaving feedback and for your kind words about our friendly and helpful staff. I am very sorry to learn about the less positive aspects of your experience and if you would like us to look further into these please do contact our Patient Services Team to provide more details.

You can do this by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and kind regards

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