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"Awful hospital for early pregnancy gynecology..."

About: Liverpool Womens Hospital / Gynaecology

Very understaffed hospital. Waiting times are absolutely ridiculous for simple things that take 5 minutes e.g emergency ultrasound scans. I was not looked after properly or informed about delays for my procedure. Would never ever go back or recommend.

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Responses

Response from Liverpool Women's NHS Foundation Trust 8 years ago
Submitted on 30/12/2016 at 10:08
Published on Care Opinion at 15:26


Thank you for sharing your experience with us. We are sorry that the wait time you experienced did not meet your expectations.

The Gynaecology Emergency Department is a 24 hour service caring for women presenting with problems in early pregnancy or any gynaecological issues. As this is an emergency department it does not operate on an appointment system, patients are assessed by a member of the nursing team on arrival and seen in order of clinical priority. It is not possible to guarantee waiting times for patients as this is dependent on the clinical needs of the patients in the department and the wider hospital.

The Gynaecology Emergency Department also provides an Early Pregnancy service which provides pre-booked 30 minute appointment slots for each patient. Wherever possible the Early Pregnancy service also accommodate patients who attend the Gynaecology Emergency Department but do not have a pre-booked a scan. If this is not possible and the patient requires an emergency scan this would be undertaken in the hospital’s Imaging Department.

If you wish to have the matter investigated thoroughly please contact our Patient Experience Team on 0151 702 4353 or by email on PALS@lwh.nhs.uk with your personal details and we will review the specific care your received.

Debbie Mennim

Matron - Gynaecology

Liverpool Women's Hospital

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