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"outstanding care and best possible outcome"

About: Spire Parkway Hospital

My husband booked me an appointment for a consultation. I had no idea this hospital existed and was nervous that I hadn't had time to research it, but I was very aware my symptoms were worsening, I decided to give it a go. I am so glad I did. The staff were so professional and caring. My operation was performed in less than a week from the consultation. When I went for the pre op I was feeling dreadful and the staff did all the tests on the ground floor because I couldn't make it to the second floor. I felt too ill to open my eyes but there was the most caring staff with me and they made me feel at ease. When I was admitted I was in the operating theatre within 2 hours of arrival and again the staff were marvellous.

From start to finish I cannot fault my stay and I would have given a 6 star rating if it had been available. I have already recommended the hospital to others and I am more than happy for my husband to have an operation there in 2017.

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Responses

Response from Spire Parkway Hospital 7 years ago
Spire Parkway Hospital
Submitted on 21/12/2016 at 14:45
Published on nhs.uk on 22/12/2016 at 01:30


Thank you so much for your positive feedback on our hospital, Spire Parkway.

We continually listen to feedback to improve our services and the care our patients receive, but it is equally important for us to recognise when staff have exceeded the expectations of our patients, service users and their families, and as such, this feedback will be circulated to our staff.

Kind regards.

Spire Parkway

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