My grandma was transferred to Ward 4 following a hip replacement. I still can not quite believe the treatment she received by the 'nurses' on this ward. My grandma suffered severe hallucinations following her surgery and seemed to be scolded by the nurses, like a child, throughout the night rather than supported at a difficult time. The staff nurse at every opportunity would gossip about what they knew about our family which I find nothing but disrespectful and unprofessional. The major problem was that the majority of nurses displayed a simple lack of care and when we, or any other families or patients asked for help with things we were greeted with eye rolls and bad attitudes. I just cannot understand why these people are nurses when they can not show the most basic levels of care. I found the staff on this ward a very sad reflection of the NHS. I would absolutely not recommend this ward in this hospital.
"A sad day for the NHS on ward 4"
About: Wansbeck Hospital / Trauma and orthopaedics Wansbeck Hospital Trauma and orthopaedics NE63 9JJ
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