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"excellant help"

About: The Tunbridge Wells Hospital / A&E and trauma unit

acute medical ward Friday night 16th December the staff went beyond the call of care and made me very comfortable and happy, one nurse went out of their way to show me around and help in any way they could.

They did not make me feel like a problem or someone to put in bed and shut up.

I was not the best patient and they were great. Christ helped me to our car and got me settled before I left,

A & E were very good too and helpful.

The consultant was lovely and I saw them several times not just once like you would expect in hospital, both in A & E and on the ward.

The specialist I saw was very helpful in explaining the problem and how to avoid it again.

A Big Thank You to you all.

I can not thank you enough, merry Christmas

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Responses

Response from The Tunbridge Wells Hospital 6 years ago
The Tunbridge Wells Hospital
Submitted on 27/11/2018 at 12:01
Published on nhs.uk at 13:06


Thank you for taking the time to provide us with your kind compliments.

We are very glad to hear you had such a positive experience during your admission to Tunbridge Wells Hospital.

We will take much pleasure in passing on your feedback to the managers within the areas you have mentioned.

Once again thank you, our patients feedback is very important to us. With kind regards.

The PALS Team.

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