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"Her professionalism and just the most caring way"

About: Lanarkshire Community Services / Community Nursing Service

(as a carer),

We had a visit from the nurse Pamela who visits at home. My dad was very poorly, Pamela immediately put us at ease, her lovely way with my dad and us was very reassuring, she explained everything about my dad, and the plan she was putting in place for him to be looked after with the community care nurses.

Pamela left us feeling less frightened and secure of everyone who would be there to help us.

My family would like to thank her for her professionalism and just the most caring way she dealt with my dad, it is so much appreciated. And has continued to be in touch.

All the nurses who have called in to see my dad have been wonderful. A very big thanks.

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Responses

Response from Morag Anderson, Interim Associate Director of Nursing, North H&SCP, NHS Lanarkshire 8 years ago
Morag Anderson
Interim Associate Director of Nursing, North H&SCP,
NHS Lanarkshire
Submitted on 20/12/2016 at 15:37
Published on Care Opinion at 16:19


picture of Morag Anderson

Dear Great visit,

Thank you for taking the time to share your dad and family’s recent experience it is greatly appreciated

I hope your dad is feeling better and continues to receive the care he and the family require.

I would be grateful if you could let me know which area your dad lives so I can contact the nurse directly.

Kind regards

Morag

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Great visit (a carer)

Hello we live in the G69 9L* postcode area.

Would be much appreciated to let Pamela know how grateful we are as a family for her help and care.

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