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South West London & St. George's Mental Health NHS Trust

Posted By plum243

"South West London & St. George's Mental Health NHS Trust"

About: Community mental health services / Recovery College

(as the patient),

I attended the half day course

I'm coping with stress. The trainers were brilliant, understanding and very knowledgable. I learnt a lot and now have more tools in my toolbox when I feel stressed. I met a friend at this course so I have also connected through the course. I've just applied for courses next term and I am excited to do these.

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Responses

Response from Claire Reid, Senior Patient Experience Co-Ordinator, Patient Experience Team, South West London and St George's Mental Health NHS Trust 7 years ago
Claire Reid
Senior Patient Experience Co-Ordinator, Patient Experience Team,
South West London and St George's Mental Health NHS Trust

I have just moved into a new role dealing with our feedback systems and keeping PALS issues.

Submitted on 16/12/2016 at 09:28
Published on Care Opinion at 09:43

Dear plum243,

My name is Claire Reid and I am the Senior Patient Experience Co-ordinator with the Trust. I want to thank you for posting feedback about the half day course.

I am glad that you learnt a lot and ask you have said 'have more tools in your toolbox' for when you feel stressed and have been able to connect with a friend- this is our intention.

I am pleased to read that you found the trainers brilliant and knowledgable, I will pass on the feedback to the team.

I wish you all the best on the other courses in the next term


Best Wishes

Claire
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