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"Truly excellent service"

About: Kettering General Hospital / Clinical haematology

Came to

Kettering Hospital for Haematologist consultation today 7/12/16.

Visited Pathology first for a series of blood tests. Seen very quickly and had bloods taken by a very pleasant and competent Phlebotomist. Painless and swift. From there via a very helpful receptionist to the Haematology clinic and immediately had weight, blood pressure etc taken by a friendly and helpful Nurse.Called in to my appointment with Dr by another very friendly Nurse early, and had an extremely helpful and thorough consultation with Doctor. All questions answered in such a friendly helpful and competent manner. After this a trip to X-Ray and seen straight away by yet another truly helpful and friendly member of staff. This whole process was a wonderful example of caring staff working in a joined up manner to produce a smooth, efficient and stress free experience. I am very impressed with the system and would ask that you pass my thanks on to all members of staff concerned. We hear so much negative feedback about the NHS but in fact we are extremely fortunate to be able to access such a wonderful system. Thank you all so much again. Please feel free to contact me for further information.

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Response from Kettering General Hospital 8 years ago
Kettering General Hospital
Submitted on 29/12/2016 at 09:11
Published on nhs.uk on 30/12/2016 at 01:30


Thank you for your feedback, I am pleased you have had such a positive experience, I will share you feedback with the various departments.

Kind regards

James Allan

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