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Disgusting

Story from nhs.uk

"Disgusting"

About: North Middlesex Hospital

Absoulotrly disgusted with the way me and my child was treated in this hospital! I visited a&e with my baby as he had a rash all over his face to then be told by two doctors that I had slapped him!!! (I would never lay a finger on my child) then to be told by another doctor it is a rash from tonsillitis, he was given antibiotics for no reason whatsoever, when we left he was more ill that when he went in!

I was spoken down to and not respected because I am a young mother. Will never return to this hospital.

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Responses

Response from North Middlesex Hospital 8 years ago
North Middlesex Hospital

Submitted on 22/03/2017 at 10:35
Published on nhs.uk on 23/03/2017 at 02:37

Dear Anonymous,

Thank you for your feedback. I am sorry for the distress that you experienced during your visit in 2015 and that you did not feel able to raise your concerns at the time as this would have helped us to address the problems in a more timely way.

There seems to have been a misunderstanding “Slapped cheek” syndrome is the common name given to a mild viral infection, known as “fifth disease”. The common name does not mean that the child’s cheeks have been slapped.

The infection causes ‘bright red cheeks’ and is a response to a streptoccal infection (tonsillitis) which is why the antibiotics were given.

Please contact me, Corrine Hulkes, Head of nursing for children and young people, if you have any further concerns.

Corrine Hulkes

Head of Nursing for children and young people

Corrine.hulkes@nhs.net

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