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"Good experience all round"

About: Forth Valley Royal Hospital / Respiratory medicine

(as the patient),

I attended an appointment with the Respiratory Nurse at Forth Valley Royal Hospital. This was a follow up appointment after a stay in hospital. I arrived 15 mins early for my appointment purely by accident. I was called in to my appointment 5 mins later which was great.

As well as the catch up on how I was feeling I had a number of concerns/questions I wished to go over during the appointment and these were fully discussed and a plan of action was agreed. Further tests were arranged and undertaken at the same appointment which was great.

The respiratory nurse was brilliant, friendly open and was happy to listen. Good experience all round. Thank you

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Responses

Response from NHS Forth Valley 7 years ago
Submitted on 28/11/2016 at 12:25
Published on Care Opinion at 17:30


Dear Claak58

I really appreciate you taking the time to tell us about your experience at the respiratory clinic and would like to thank you for your kind words. You describe what we as a team are striving for and it is lovely to hear that we have succeeded on this occasion.

Many thanks

Olwyn Lamont

Lead Respiratory Specialist Nurse

Respiratory MCN Clinical Lead

Forth Valley Royal Hospital

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