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Very poor care

Posted By elizabethe

"Very poor care"

About: Birmingham Community Healthcare NHS Foundation Trust

(as a relative),

My elderly father went to Perry Tree Centre for rehab, it was very disappointing on a number of fronts:

1. he had very little walking practice

2. he had severe diarrhoea that seem to go untreated and he just got weaker

3. collapsed due to high levels of oxycodene leading to kidney failure so went back into hospital

4. food was disgusting

5. he was branded anti social as he did not want to sit in dining area

6. I went to collect his possessions 24 hours after hospital admission, to find his room exactly as he left it: soiled sheets; uneaten food etc

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Responses

Response from Alison Last, Associate Director of Patient Experience, Patient Experience, Birmingham Community Healthcare NHS Foundation Trust 8 years ago
Alison Last
Associate Director of Patient Experience, Patient Experience,
Birmingham Community Healthcare NHS Foundation Trust

Submitted on 03/01/2017 at 10:22
Published on Care Opinion at 10:56

Dear Elizabeth

I am very for the delay in responding to your comments and for any additional upset this will have caused you. I am sorry you to read of your concerns about the care your father received, and I would welcome the opportunity to talk to you about this if you are willing to. The issues you have raised are very serious and I would like for these to be properly reported and escalated. I would be grateful if you would contact me at your convenience. I can be contacted by email alison.last@bhamcommunity.nhs.uk or phone 0121 466 7128

I look forward to hearing from you.

Kind regards

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