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"Minor injuries unit rake lane north Tyneside"

About: North Tyneside General Hospital

My step mum who is 87 was treated quickly and efficiently by all the staff on Sunday 14gh November for a nasty cut yo her lower leg. Her skin is extremely thin and with the quick attention , the healing process should be much faster than the last time she did thus. We would like to thank the staff for their kindness and help.

I think it is important to thank Staff for a good job when often it is just complaints.

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Response from North Tyneside General Hospital 8 years ago
North Tyneside General Hospital
Submitted on 17/11/2016 at 14:26
Published on nhs.uk on 19/11/2016 at 01:32


Dear Derek,

I am so glad that your step mum was treated so quickly and efficiently by the staff in Urgent Care, I do hope she is healing well. I agree it is important to give the staff recognition for their hard work, it will be a pleasure to pass on your kind words to the staff involved in her care – I know that your comments will be greatly appreciated. Thank you for taking the time to share this positive review.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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