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"Podiatry Surgery at Alnwick Infirmary"

About: Alnwick Infirmary / Trauma and orthopaedics Wansbeck Hospital / Trauma and orthopaedics

(as the patient),

Over the last 18 months I have received excellent care during and after surgery to remove bunions and straighten toes on both feet. Mr Fay and Specialist Nurse Jo have been especially brilliant in their aftercare, but all the Staff involved were very kind also. Thanks to all concerned.

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Response from Northumbria Healthcare NHS FT 8 years ago
Submitted on 16/11/2016 at 14:56
Published on Care Opinion at 16:50


Dear Jean,

Thank you for your review, I am so pleased that your excellent standard of care has been maintained over the 18 months you have had treatment with us. Also thank you for the special mention of Mr Fay and Nurse Jo, they will be very proud to be specifically mentioned. I will be sure to pass on your kind words to the teams involved in your care, I know they will appreciate it and be delighted that their high standard of care has been recognised.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

Update posted by Jean R (the patient)

I was not allowed to give my full name but I think those concerned will know who I am!

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