"The most horrendous place I ever experienced"

Posted via nhs.uk 8 years ago

This place help people to get unwell, due incompetence of overstretched staff and possibly doctors and consultants , or most likely the arrogance of staff, doctors and consultants, who abuse their position of responsibility. When you put a system in place to help people and you do not resource enough or allow people to abuse their position, the system fails and ends up being detrimental to volunrable people, especially people who suffer for mental health illness and their families

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Harperbury Hospital

Submitted on 14/11/2016 at 11:24

Published on nhs.uk on 15/11/2016 at 01:31

We very much regret that you have had such a negative experience of Kingfisher Court.
As there are several wards in Kingfisher Court, we would like the opportunity to discuss your experiences with you to see what we can do to put things right. If you feel comfortable you can ring the Patient Advice and Liaison Service on 01707 253916 or email pals.herts@hpft.nhs.uk with your contact details and we will be happy to contact you.
Best wishes
Mary Stephenson
Complaints and Service Experience Manager

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