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"Bickerstaff unit Princess Royal Hospital."

About: The Princess Royal Hospital (Telford)

Please can you pass on my kind regards to all the staff on this unit,especially my consultant. I have been under this consultants care for the last month having being a inpatient for a week, I have been given the highest quality of care by them and their team.This unit should be a credit to our hospital for the care that they have showed me and everyone else goes threw their doors every patient is treated with the utmost respect at all times. There are always bad things being said about the hospital which can be very upsetting to the staff as I know every single member of staff working in this organsation gives the utmost best for every single person that comes through the doors. It has made me very proud of the staff that work there,from A/E, X Ray, Amu and Ward 8 all these areas i visited while i was in your care. The consultant made me feel that they had my best interests at heart every step of the way on my care, they listened and treated me with respect every step of the way. so please pass on my kind regards to them on my behalf. You have a wonderful hospital with some very outstandind staff.

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Response from The Princess Royal Hospital 8 years ago
The Princess Royal Hospital
Submitted on 11/11/2016 at 13:42
Published on nhs.uk on 12/11/2016 at 01:30


Thank you for taking the time to share your feedback with us via the NHS Choices Website. It is always a pleasure to respond to all the feedback left at this site but it is particularly rewarding to pass on the positive comments to our hard-working teams. With that in mind, I have passed on your comments to our Bickerstaff Unit as well as the Operational Management team.

I hope that, following you inpatient stay and outpatient appointments, you are now recovering well.

Thank you again for your feedback.

Kind Regards,

Patient Experience Team

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