"Superb Prosthetics Department"

About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ

Posted via nhs.uk 8 years ago

This is just a short note to say how pleased I am with the QVH Prosthetics Department. I've been under thie care of these staff and the eye clinic since being involved in an explosion in Iraq in 2007. Nothing short of amazing from my Dr and his team to the staff in Prosthetics. A massive thankyou to member of staff who made my first prosthetic eye and to other member of staff who has just finished my latest one. This member of staff is a credit to the team, extremely patient and their attention to detail is superb. Thankyou!

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Queen Victoria Hospital (East Grinstead)

Submitted on 08/11/2016 at 14:25

Published on nhs.uk on 09/11/2016 at 01:30

Dear Anonymous
Thank you for taking the time and trouble to provide feedback on the service you have received at the Prosthetics Department here at QVH. I am truly very grateful.
While attempting to meet the immediate clinical needs of our patients, our staff are also mindful of the need to provide a supportive and positive experience for those individuals entrusted to our care.
Please be assured that your comment has been shared with the team who I know will appreciate your kind words.
With kind regards
Mark Cutler, Consultant Maxillofacial Prosthetist

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Nicolle Ferguson

Patient Experience Manager,

Queen Victoria Hospital NHS Foundation Trust

Submitted on 11/01/2017 at 13:10

Published on Care Opinion at 16:37

Dear Anonymous
Further to our reply to your comment, your case sounds very interesting and we would like to speak to you further about your experience. If you would be happy to do so, can you contact me via PALS@qvh.nhs.uk
Kind regards
Nicolle Ferguson, Patient Experience Manager

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