"Concern about suitability for Colonoscopy"

My husband attended Wishaw General Hospital as a follow up to a positive bowel screening result.

As his cardiac health was very concerning and unstable at this time we expressed some concerns to the Consultant at that time.

Our feelings were that he was not listening and didn't communicate appropriately to our fears.

To relieve our concerns we contacted my husbands Cardiologist, our GP and sent an explanatory letter to the consultant Mr Downey.

I can only say at this point how helpful we found Mr Downey. He took the time to explain his treatment options and also to apologise if he had cause any offence at the previous meeting, he had no intentions of upsetting us.

My husband has since received excellent communication from the department and staff and received a clean bill of ( abdominal health)

We would like to give our heartfelt thanks for the mannerly and professional way Mr Downey dealt with our concerns as we are so aware what a massive caseload consultants have to deal with.