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SSCU and ward 108

Story from nhs.uk

"SSCU and ward 108"

About: Royal Stoke University Hospital

I had a gallbladder and other surgery on the 7th October.

I cannot speak more highly of the staff on the SSCU and 108 wards who took such good care of me.

Hospitals can be frightening places if you have not had much to do with them.

I found the staff caring, helpful, and reassuring.

I was very impressed with all their hard work and dedication.

I would also like to thank the surgical team for their care.

At a time when the NHS is under such pressure we must fight to keep this precious service.

A big thank you to all who cared for me.

Cathy.

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Responses

Response from Royal Stoke University Hospital 8 years ago
Royal Stoke University Hospital

Submitted on 24/10/2016 at 10:34
Published on nhs.uk on 25/10/2016 at 02:31

Dear Cathy,

Thank you so much for taking the time to write about your recent experience at our hospital. I do hope you are recovering well after your surgery.

Our staff work extremely hard to ensure outstanding care is provided to all of our patients and visitors; and feedback such as yours really does make a difference. I have shared your lovely words with the teams on SSCU and Ward 108 who will be delighted to read of your positive experience.

Thank you again,

With best wishes,

Rebecca Smith, Quality Improvement Facilitator: Patient Experience.

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