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So impressed with treatment, efficiency and kindness

Posted By Jak77

"So impressed with treatment, efficiency and kindness"

About: East Surrey Hospital / Accident and emergency

(as the patient),

I was recently taken to casualty from Gatwick Airport for suspected TIA. Immediately seen by assessment and within a few minutes had ECG, blood tests and later on CT scan. The casualty doctor took time to listen to my story which is complicated by a chronic sinus infection and had just started antibiotics.

He and the rest of the staff introduced themselves and kept me informed all the way through. The casualty department was spotlessly clean and I was out of there in five hours having had lots of tests. So impressed with treatment, efficiency and kindness.

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 7 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust

Submitted on 29/09/2016 at 08:27
Published on Care Opinion at 10:15

Dear Jak77

Thank you very much for your positive feedback, I am please you found our emrgency department clean and that your experiecne of the care provided was good.

I wish you well with your recovery

best wishes

Nicola Shopland

Divisional Chief Nurse Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Jak77 (the patient)

Further tests at doctor has indicated shingles in the eye and not TIA, which is a relief.

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