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My Recent Hospital experience

Posted By A gratified patient

"My Recent Hospital experience"

About: University Hospital Hairmyres / Trauma & Orthopaedics (Wards 1 & 5)

(as the patient),

Last week, I was admitted for a prophylactic repair to my left femur and spent the next week in ward 5.

I cannot praise highly enough the superb treatment care kindness and helpfulness of the teams involved with my care. From the doctors, nurses, auxiliaries, catering and janitorial staff they were all professional, kind and caring.

Many thanks for all!

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Responses

Response from Gwen MacIntyre, Service Manager, Health and Social Care Partnership Coatbridge Locality, NHS Lanarkshire 8 years ago
Gwen MacIntyre
Service Manager, Health and Social Care Partnership Coatbridge Locality,
NHS Lanarkshire

Interim Service Manager

Submitted on 22/09/2016 at 18:42
Published on Care Opinion on 23/09/2016 at 14:51

picture of Gwen MacIntyre

Dear A gratified patient,

Thank you so much for this lovely feedback, I'm so pleased that all the staff were able to make your stay more pleasant as a week in hospital is a long experience.

I am delighted to pass on your praise to the whole team as we work together to provide person centered care and in a compassionate manner.

I will not only speak directly to the staff but also share your posting with them to discuss at their debriefs.

I hope you are recovering well at home.

Kind Regards

Gwen

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