Whenever I ring up my doctors surgery to make an appointment, if they don't have any slots within 48hrs, they refuse to book me in for a later slot, telling me I have to ring back tomorrow.
Is this because they have a target of seeing X% of people within 48hrs? If so, it's ridiculous - for non-urgent appointments it actually helps the patient to be able to book several days ahead, as they can plan time off work, etc.
"Why can't I make an appointment for more than 2 days ahead?"
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Posted by frankie (as ),