"Why can't I make an appointment for more than 2 days ahead?"

About: Brent Teaching PCT

(as a relative),

Whenever I ring up my doctors surgery to make an appointment, if they don't have any slots within 48hrs, they refuse to book me in for a later slot, telling me I have to ring back tomorrow.

Is this because they have a target of seeing X% of people within 48hrs? If so, it's ridiculous - for non-urgent appointments it actually helps the patient to be able to book several days ahead, as they can plan time off work, etc.

Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k