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I feel like I am treated like a person

Posted By nmd

"I feel like I am treated like a person"

About: Centre for Integrative Care (formerly Glasgow Homeopathic Hospital)

(as the patient),

What a wonderful approach my Doctor here has towards me. I feel like I am treated like a person and not a 'case' or 'diagnosis'.

They were teaching 'mindfulness' techniques to their patients before many NHS mental health services did.

More about:
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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 8 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 02/09/2016 at 09:53
Published on Care Opinion at 10:48

Dear nmd

Thank you for taking the time to post on Patient Opinion about your recent experience of care.

I will make sure that your feedback is passed on to the service. Your feedback will be shared with staff and they will appreciate your kind words.

Best wishes
Lisa

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