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Posted By runnor

"Top team"

About: Crosshouse Hospital / General Medicine

(as the patient),

I was a little apprehensive before the procedure due to some negative stories on the net about pain when moving scope around bends etc. There were also bad reports regarding the moviprep laxative as you have to drink 2ltrs of it.

In reality the moviprep wasnt that bad to drink at all if you take your time with it and drink water in between. The colonoscopy itself was totally painless, no discomfort whatsoever. I was given a sedative by injection and it was honestly a complete breeze, as for the staff they were all absolutely excellent, a credit to the NHS. Top team, thanks again for making my short stay such an unexpectedly pleasant one.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/08/2016 at 11:30
Published on Care Opinion at 12:38

picture of Eunice Goodwin

Dear runnor,

I am glad your experience was so good and I hope your results are good too. Thank you so much for sharing this on PO, it is such a lovely accolade to the team in Endoscopy. I'm sure it will also help others waiting for endoscopy to see you had a 'complete breeze'. I will be very happy to pass this on to the team.

best wishes,

Eunice

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