Maybe just a small irritation, but the jobsworth attitudes at the Arrowe Park site when you attend to have blood tests taken is very annoying. They insist upon an appointment being made, and then you are kept waiting when nobody is in front of you. In my experience, when you do get called in, staff talk over your head to each other, and virtually ignore the patient, who might have benefited from being put at their ease.
A little kindness and professionalism would have gone a long way.
I may just have caught them on a bad day, but it has now happened twice.
"Unhelpful phlebotomists at Arrowe Park"
About: Arrowe Park Hospital Arrowe Park Hospital Wirral CH49 5PE
Posted by Ric (as ),