"No dignity or duty or care"

Extremely dissatisfied with the level of care shown to my elderly mother-in-law, left in soiled clothing and bedding despite requesting help to get to the toilet for a full 20 minutes. My mother-in-law is unable to walk independently. Patient buzzer out of arms length.

She is so demolished with her personal hygiene she is trying to refuse to see family members while in this state, telling us to go home and not to come back to visit her whilst in hospital because she is deeply embarrassed .

There is a very poor level of duty of care and personal hygiene at this hospital.

This is wholly unacceptable and distressing for all parties. Surely there is a better, more dignified care pathway for the dying.........!