I had an appointment in outpatients on Saturday morning there was no signs to indicate where the clinic was I was seen by a registrar who read my note's of a previous appointment over a year ago they didn't appear to take any notice of what I considered was my current situation, they gave me a prescription and sent me home. Today I have had an automated call asking me to assess the encounter it was difficult to hear most automates calls are and I was frustrated that I was unable to give you proper feedback I am 77 years old and reasonable able but many of these automated are beyond the hard of hearing and arthritic hands what happened to human contact I dare say this will be ignored but at least I have been able to vent my spleen
David Leadbetter
"Poor service"
About: Queen Elizabeth The Queen Mother Hospital Queen Elizabeth The Queen Mother Hospital Margate CT9 4AN
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Sally Smith