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"Mid Park Hospital Dumfries"

About: Midpark Hospital

(as a relative),

Just a few words to convey my thanks to all staff concerned in the treatment of my mother during her relative short stay at Mid Park.

My wife, Father and I have met several members of staff during our visits to see my mother and on each occasion have been greeted with a smile, care and attention to the highest order, its very difficult seeing my mother in her later years of life of life, but we as a family are more than happy with the way my mother has been treated.

Kevin the student nurse deserves a special mention as he is starting a long journey into mental health and displays some fine qualities needed for such a challenging career, we wish him well, thank to all again.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 7 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 06/07/2016 at 17:04
Published on Care Opinion on 07/07/2016 at 09:41


picture of Michaela Cannon

Dear Canondx,

Thank you for taking the time to provide us with your feedback, I am pleased that you and your family are happy with the care and treatment your mother has received and that you have had such a positive experience at such a difficult time for you all.

I will of course, ensure that your comments are passed to appropriate staff, including Kevin. We are lucky to have such dedicated and competent staff and I know they will appreciate your kind words.

Kind regards

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