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Maternity services

Posted By Doherty86

"Maternity services"

About: Crosshouse Hospital / Maternity care

(as the patient),

Went in to AMU to be induced at 41 plus 5 days. This process took a while and ended up with myself been taken for and emergency section. My husband is very uneasy in a hospital setting. all the staff were exceptional with both of us. They explained exactly what was going on throughout and managed to keep myself and my husband calm. Our anaesthetist was fantastic with us as well as all the staff. I don't have a bad word to say about anyone. The care we all received and my new baby boy was great.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/06/2016 at 16:55
Published on Care Opinion on 15/06/2016 at 09:15

picture of Eunice Goodwin

Dear Doherty86,

Congratulations Mummy (and Daddy). Thank you for taking time out of your now, very busy schedule to tell us about your birthing experience. It can be a daunting time before child birth but others reading this story will benefit from your experience as much as the staff. It is good to hear how well it all went and I will be delighted to pass this to the team so they benefit from your lovely post.

Take care and best wishes,

Eunice

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