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"Efficient clinic but a long time to wait for results"

About: Bromley Healthcare / Community Dermatology (Bromley)

(as the patient),

I had an appointment two weeks ago to have a small lump removed and to have it tested. This was at a small unit on Station Approach, it’s a very efficient and friendly clinic, and all the staff are lovely. However, the letter I’ve just received says the results will not be available for 6-8 weeks, this seems like such a long time. My husband and I are in our 70s and will remember to follow it up if we have not heard after 8 weeks but there must be people who will forget all about it and not follow up when the may need to.

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Responses

Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare 8 years ago
Amanda Mayo
Head of Integrated Care - Bromley ICN, Operations Directorate,
Bromley Healthcare

My role is provide professional support to all nurses within Bromley Healthcare and to ensure services we provide are of the highest quality

Submitted on 04/04/2016 at 14:53
Published on Care Opinion at 15:40


picture of Amanda Mayo

Thank you for your posting. I hope that your wound has now healed.


Unfortunately it takes this long to get the histology back from the laboratory which I know seems an awfully long time. Please rest assured that if there was anything sinister with the results of the biopsy we would be intouch with you to let you know.

Kind regards
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