This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I'm so glad we have a local Walk In Centre for such occasions"

About: Nutgrove Villa

(as the patient),

I've been having a bad time breathing wise over the past year or so, recently diagnosed with bronchiectasis and I also have asthma and Chronic Idiopathic Urticaria//Anaphylaxis. I've been having lots of chest infections and antibiotics, a week or so respite and then another one hits me.

This past week has been awful, not long finished a course of antibiotics for chest infection and then came down with what started as a horrible head cold and ended up this morning wheezing so badly that I wasn't sure if I was having an asthma attack, a chest infection reaction or anaphylaxis. Life is so bloody complicated!

So I went to the local Walk in Centre in Huyton. I've been there before for several conditions when I've been unable to see my GP and felt I needed urgent attention. They've been brilliant in the past and were brilliant today also, I was given advice about my asthma and meds that I wasn't aware of, and advised when to take action and go to A & E if needed, so I feel better able now to know what to do if there's a next time.

The nurses are so thorough it's unbelievable and I'm so glad we have a local Walk In Centre for such occasions. Sincere thanks to Gaynor and Maria and to the Receptionist whose name I didn't get who gave me excellent treatment and support today. : -)

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 29/12/2016 at 14:28
Published on Care Opinion at 15:26


Thank you for taking the time to post your comments.

I will ensure these are passed onto the team manager to share with the team.

Opinions
Next Response j
Previous Response k