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"Chiropody has left em pain free!"

About: Community Health Services / Podiatry

(as the patient),

I would like to recognise Gemma for her care and attention during my recent Chiropody appointment at west vale clinic in Kirkby. She is attentive when doing her work, she is so thorough in her work and makes sure you are pleased and that your feet do not feel sore before you leave your appointment.

I used to have Gemma doing my feet for years but as I had ingrown toe nails on my 2 big toes I was transferred to west vale as it was easier to get a monthly appointment there. She did my ingrown nails to perfection and I walked out no longer in pain.

I had the sides taken off the 2 big toe nails last year and it was the best decision I have ever made. If I had known how easy it was I would have done it years ago and would not have gone through all the pain I endured over the years.

This appointment the podiatrist was off sick, so I was pleasantly surprised for Gemma to come out and call my name. She is a credit and such a lovely person

Thank you Gemma.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 8 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 11/03/2016 at 13:56
Published on Care Opinion at 15:49


Hello

Thank you so much for taking the time to post such positive comments of your experience with our Trust.

I wil ensure this is passed onto the team.

Kind regards

Katherine Earlam - PALS officer

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