Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Staff nurses/nurses - neurology - ward 409

Story from nhs.uk

"Staff nurses/nurses - neurology - ward 409"

About: Queen Elizabeth Hospital Birmingham

I would just like to comment on what a good experience I had at the Queen Elizabeth Hospital.

I spent only a short time in the facility, staying on bed rest for 6 days, but the nurses that worked on the above ward were amazing. So friendly and approachable, but whilst remaining professional, which Made experience of bed rest after spinal surgery a lot easier.

They were so supportive through my recovery with ever aspect they could, which filled me with confidence about my treatment.

The ward was kept in immaculate condition, and the staff seemed to take pride in their work, and showed genuine compassion and care for their patients.

All of these factors made me feel as comfortable as possible during my stay at the hospital.

Finally a big thank you to all the lovely nurses who cared for me, and the amazing surgeons and the follow up team for all there help during my stay.

Thank you very much.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth Hospital Birmingham 9 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 22/02/2016 at 14:50
Published on nhs.uk on 23/02/2016 at 01:30

Thank you for taking the time to feedback about Ward 409 at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you had such a positive experience whilst you recovered from surgery, and found the staff to be friendly, approachable and supportive.

Thank you also for your comments regarding the immaculate condition of the ward, our housekeeping assistants work very hard to ensure wards and departments are kept clean and tidy, they will be pleased to hear that this does not go unnoticed.

Your kind words have been forwarded to relevant senior staff who will share them with their team members. Feedback like this is greatly appreciated.

If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k